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<!--
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| {{Quote
[[File:Logo of Insurer Brain.svg|frameless|center|link=]]
| text = A good CEO is not a micromanager but a 'Chief Excitement Officer' or 'Engagement Officer'
| author = {{Thomas Buberl/attribution }}
| }}
| image = thomas-buberl.jpg
}}{{section separator}}

== About AXA ==
<div class="main-page-menu">

{{Row header|overview&nbsp;▸}} {{Inline expand |❘&nbsp;history&nbsp;▸|{{read|[[AXA's story]]}} {{read|[[M&A DNA & transactions]]}} {{read|[[financial data]]}} }} {{Inline expand |❘&nbsp;purpose&nbsp;▸|{{read|[[Vision]]}} {{read|[[Missions]]}} {{read|[[Unlock&nbsp;the&nbsp;future&nbsp;2026]]}} {{read|[[AXA&nbsp;Foundation&nbsp;for&nbsp;Human&nbsp;Progress]]}} }} {{Inline expand |❘&nbsp;culture&nbsp;▸|{{read|[[Values]]}} {{read|[[Feedback]]}} {{read|[[Inclusion&nbsp;&&nbsp;diversity]]}} {{read|[[Volunteering]]}} {{read|[[Smart&nbsp;working]]}} {{read|[[Total&nbsp;rewards]]}} {{read|[[Personalized&nbsp;development]]}} }} {{Inline expand |❘&nbsp;commitments&nbsp;▸|{{read|[[Business]]}} {{read|[[Climate&nbsp;change&nbsp;&&nbsp;strategy]]}} {{read|[[Inclusive&nbsp;protection]]}} {{read|[[Responsible&nbsp;corporation]]}} }}

{{Row header|people&nbsp;▸}} {{Inline expand |❘&nbsp;leading&nbsp;figures&nbsp;▸|{{read|[[Claude Bébéar]]}} {{read|[[Henri de Castrie]]}} {{read|[[Thomas Buberl]]}} }} {{Inline expand |❘&nbsp;board&nbsp;&&nbsp;committees&nbsp;▸|{{read|[[Antoine Gosset-Grainville]]}} {{read|[[Guillaume Faury]]}} {{read|[[Angelien Kemna]]}} {{read|[[see&nbsp;all&nbsp;▸]]|type=gray}} }} {{Inline expand |❘&nbsp;management&nbsp;committee&nbsp;▸|{{read|[[George Stansfield]]}} {{read|[[Guillaume Borie]]}} {{read|[[Patrick Cohen]]}} {{read|[[see&nbsp;all&nbsp;▸]]|type=gray}} }} {{Inline expand |❘&nbsp;partners&nbsp;group&nbsp;▸|{{read|[[Etienne Bouas Laurent]]}} {{read|[[Renaud Guidée]]}} {{read|[[Tara Foley]]}} {{read|[[see&nbsp;all&nbsp;▸]]|type=gray}} }}

{{Row header|regions&nbsp;▸}} {{Inline expand |❘&nbsp;Europe&nbsp;▸|{{read|[[France]]}} {{read|[[Germany]]}} {{read|[[Switzerland]]}} {{read|[[Luxembourg]]}} {{read|[[Italy]]}} {{read|[[Spain]]}} {{read|[[UK]]}} {{read|[[Ireland]]}} {{read|[[Turkey]]}} }} {{Inline expand |❘&nbsp;AXA&nbsp;XL&nbsp;▸|{{read|[[XL Bermuda]]}} {{read|[[XL Reinsurance]]}} {{read|[[XL America]]}} {{read|[[see&nbsp;all&nbsp;▸]]|type=gray}} }} {{Inline expand |❘&nbsp;Asia&nbsp;▸|{{read|[[Japan]]}} {{read|[[Hong Kong]]}} {{read|[[China]]}} {{read|[[Indonesia]]}} {{read|[[Thailand]]}} {{read|[[Philippines]]}} {{read|[[South Korea]]}} }} {{Inline expand |❘&nbsp;Latin&nbsp;America&nbsp;▸|{{read|[[Brazil]]}} {{read|[[Colombia]]}} {{read|[[Mexico]]}} }} {{Inline expand |❘&nbsp;transversals&nbsp;▸|{{read|[[AXA Partners]]}} {{read|[[AXA GO]]}} }}

{{Row header|results&nbsp;▸}} {{Inline expand |❘&nbsp;press&nbsp;release&nbsp;▸|{{read|[[2025]]}} {{read|[[2024]]}} {{read|[[2023]]}} {{read|[[see&nbsp;all&nbsp;▸]]|type=gray}} }} {{Inline expand |❘&nbsp;analyst&nbsp;presentation&nbsp;▸|{{read|[[2025]]}} {{read|[[2024]]}} {{read|[[2023]]}} {{read|[[see&nbsp;all&nbsp;▸]]|type=gray}} }} {{Inline expand |❘&nbsp;financial&nbsp;supplement&nbsp;▸|{{read|[[2025]]}} {{read|[[2024]]}} {{read|[[2023]]}} {{read|[[see&nbsp;all&nbsp;▸]]|type=gray}} }} {{Inline expand |❘&nbsp;activity&nbsp;report&nbsp;▸|{{read|[[2025]]}} {{read|[[2024]]}} {{read|[[2023]]}} {{read|[[see&nbsp;all&nbsp;▸]]|type=gray}} }} {{Inline expand |❘&nbsp;annual&nbsp;report&nbsp;▸|{{read|[[2025]]}} {{read|[[2024]]}} {{read|[[2023]]}} {{read|[[see&nbsp;all&nbsp;▸]]|type=gray}} }} {{Inline expand |❘&nbsp;SFCR&nbsp;▸|{{read|[[2025]]}} {{read|[[2024]]}} {{read|[[2023]]}} {{read|[[see&nbsp;all&nbsp;▸]]|type=gray}} }}
</div>

{{Row header|documents&nbsp;▸}} {{Inline expand |❘&nbsp;group&nbsp;standards&nbsp;▸|{{read|[[Communication, Brand, Reputation standard]]}} {{read|[[Sustainability standard]]}} {{read|[[Price Sensitive or Inside Information standard]]}} {{read|[[see&nbsp;all&nbsp;▸]]|type=gray}} }} {{Inline expand |❘&nbsp;group&nbsp;S2&nbsp;policies&nbsp;▸|{{read|[[Group Internal Audit policy]]}} {{read|[[Group Compliance policy]]}} {{read|[[Group P&C Underwriting Pricing and Clams policy]]}} {{read|[[see&nbsp;all&nbsp;▸]]|type=gray}} }} {{Inline expand |❘&nbsp;others&nbsp;▸|{{read|[[Group AI policy]]}} {{read|[[Group Sanctions Policy]]}} {{read|[[Group Anti-Money Laundering Policy]]}} {{read|[[see&nbsp;all&nbsp;▸]]|type=gray}} }}

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== Markets, competitors & targets ==
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{{Row header|MNC&nbsp;▸}} {{Inline expand |❘&nbsp;multi-liners&nbsp;▸|{{read|[[Allianz]]}} {{read|[[Zurich]]}} {{read|[[Generali]]}} {{read|[[Talanx]]}} {{read|[[MAPFRE]]}} }} {{Inline expand |❘&nbsp;P&C&nbsp;▸|{{read|[[Chubb]]}} {{read|[[AIG]]}} {{read|[[Travelers]]}} {{read|[[Liberty Mutual]]}} {{read|[[Tokio Marine]]}} }} {{Inline expand |❘&nbsp;Life&nbsp;&&nbsp;Health&nbsp;▸|{{read|[[Bupa]]}} {{read|[[Prudential plc]]}} {{read|[[MetLife]]}} {{read|[[AIA Group]]}} {{read|[[Manulife]]}} }}

{{Row header|europe&nbsp;▸}} {{Inline expand |❘&nbsp;France&nbsp;▸|{{read|[[market overview]]}} {{read|[[Crédit Agricole Assurances]]}} {{read|[[CNP Assurances]]}} {{read|[[Groupama]]}} {{read|[[Crédit Mutuel Alliance Fédérale (GACM)]]}} {{read|[[BNP Paribas Cardif]]}} {{read|[[see more]]}} }} {{Inline expand |❘&nbsp;Germany&nbsp;▸|{{read|[[market overview]]}} {{read|[[Allianz]]}} {{read|[[Munich Re (ERGO Group)]]}} {{read|[[Talanx (HDI)]]}} {{read|[[R+V Versicherung]]}} {{read|[[Generali Deutschland]]}} {{read|[[see more]]}} }} {{Inline expand |❘&nbsp;Switzerland&nbsp;▸|{{read|[[market overview]]}} {{read|[[Schweizerische Mobiliar]]}} {{read|[[Zürich Versicherung (Zurich)]]}} {{read|[[Allianz Suisse]]}} {{read|[[Helvetia]]}} {{read|[[Bâloise (Basler)]]}} {{read|[[see more]]}} }} {{Inline expand |❘&nbsp;Luxembourg&nbsp;▸|{{read|[[market overview]]}} {{read|[[Foyer Assurances]]}} {{read|[[LALUX (La Luxembourgeoise)]]}} {{read|[[Bâloise Assurances Luxembourg]]}} {{read|[[Allianz]]}} {{read|[[AIG]]}} {{read|[[see more]]}} }} {{Inline expand |❘&nbsp;Italy&nbsp;▸|{{read|[[market overview]]}} {{read|[[Generali]]}} {{read|[[Intesa Sanpaolo Vita]]}} {{read|[[Poste Vita]]}} {{read|[[Allianz]]}} {{read|[[Unipol]]}} {{read|[[see more]]}} }} {{Inline expand |❘&nbsp;Spain&nbsp;▸|{{read|[[market overview]]}} {{read|[[MAPFRE]]}} {{read|[[VidaCaixa (CaixaBank Group)]]}} {{read|[[Mutua Madrileña]]}} {{read|[[Allianz Seguros]]}} {{read|[[Grupo Catalana Occidente (GCO)]]}} {{read|[[see more]]}} }} {{Inline expand |❘&nbsp;UK&nbsp;▸|{{read|[[market overview]]}} {{read|[[Aviva]]}} {{read|[[Legal & General]]}} {{read|[[Prudential]]}} {{read|[[Zurich Insurance UK]]}} {{read|[[Allianz Insurance]]}} {{read|[[see more]]}} }} {{Inline expand |❘&nbsp;Ireland&nbsp;▸|{{read|[[market overview]]}} {{read|[[Irish Life Group]]}} {{read|[[Zurich Insurance plc (Ireland)]]}} {{read|[[Aviva Life & Pensions Ireland]]}} {{read|[[New Ireland Assurance]]}} {{read|[[Royal London Ireland]]}} {{read|[[see more]]}} }} {{Inline expand |❘&nbsp;Turkey&nbsp;▸|{{read|[[market overview]]}} {{read|[[Türkiye Sigorta]]}} {{read|[[Allianz Sigorta]]}} {{read|[[Anadolu Sigorta]]}} {{read|[[Sompo Sigorta]]}} {{read|[[Aksigorta]]}} {{read|[[see more]]}} }}

{{Row header|reinsurance&nbsp;&&nbsp;bermuda&nbsp;▸}} {{Inline expand |❘&nbsp;Bermuda&nbsp;market&nbsp;▸|{{read|[[market overview]]}} {{read|[[AXA XL]]}} {{read|[[XL Bermuda]]}} {{read|[[Everest Re]]}} {{read|[[RenaissanceRe]]}} {{read|[[Arch Capital (Arch Re)]]}} {{read|[[PartnerRe]]}} {{read|[[Aspen]]}} {{read|[[see more]]}} }} {{Inline expand |❘&nbsp;Global&nbsp;Re&nbsp;▸|{{read|[[market overview]]}} {{read|[[XL Reinsurance]]}} {{read|[[Munich Re]]}} {{read|[[Swiss Re]]}} {{read|[[Hannover Re]]}} {{read|[[Berkshire Hathaway (reinsurance)]]}} {{read|[[SCOR]]}} {{read|[[see more]]}} }}

{{Row header|north&nbsp;america&nbsp;▸}} {{Inline expand |❘&nbsp;United&nbsp;States&nbsp;▸|{{read|[[market overview]]}} {{read|[[XL America]]}} {{read|[[Travelers]]}} {{read|[[Chubb]]}} {{read|[[Liberty Mutual]]}} {{read|[[Berkshire Hathaway]]}} {{read|[[Zurich]]}} {{read|[[see more]]}} }}

{{Row header|asia&nbsp;▸}} {{Inline expand |❘&nbsp;Japan&nbsp;▸|{{read|[[market overview]]}} {{read|[[Nippon Life]]}} {{read|[[Dai-ichi Life]]}} {{read|[[Tokio Marine]]}} {{read|[[Sompo]]}} {{read|[[MS&AD (Mitsui Sumitomo)]]}} {{read|[[see more]]}} }} {{Inline expand |❘&nbsp;Hong&nbsp;Kong&nbsp;▸|{{read|[[market overview]]}} {{read|[[HSBC Life (International)]]}} {{read|[[AIA International]]}} {{read|[[Prudential (HK) Life]]}} {{read|[[BOC Life]]}} {{read|[[Manulife (International)]]}} {{read|[[see more]]}} }} {{Inline expand |❘&nbsp;China&nbsp;▸|{{read|[[market overview]]}} {{read|[[China Life]]}} {{read|[[Ping An]]}} {{read|[[PICC (People’s Insurance Company of China)]]}} {{read|[[CPIC (China Pacific Insurance)]]}} {{read|[[New China Life]]}} {{read|[[see more]]}} }} {{Inline expand |❘&nbsp;Indonesia&nbsp;▸|{{read|[[market overview]]}} {{read|[[Prudential Indonesia]]}} {{read|[[AIA Financial]]}} {{read|[[Manulife Indonesia]]}} {{read|[[Allianz Life Indonesia]]}} {{read|[[Sun Life Indonesia]]}} {{read|[[see more]]}} }} {{Inline expand |❘&nbsp;Thailand&nbsp;▸|{{read|[[market overview]]}} {{read|[[AIA Thailand]]}} {{read|[[FWD Life Thailand]]}} {{read|[[Thai Life Insurance]]}} {{read|[[Muang Thai Life Assurance]]}} {{read|[[Allianz Ayudhya]]}} {{read|[[see more]]}} }} {{Inline expand |❘&nbsp;Philippines&nbsp;▸|{{read|[[market overview]]}} {{read|[[Sun Life]]}} {{read|[[Pru Life U.K.]]}} {{read|[[Manulife]]}} {{read|[[AIA Philippines]]}} {{read|[[FWD]]}} {{read|[[see more]]}} }} {{Inline expand |❘&nbsp;South&nbsp;Korea&nbsp;▸|{{read|[[market overview]]}} {{read|[[Samsung Fire & Marine]]}} {{read|[[Hyundai Marine & Fire]]}} {{read|[[DB Insurance]]}} {{read|[[Meritz Fire & Marine]]}} {{read|[[KB Insurance]]}} {{read|[[see more]]}} }}

{{Row header|latin&nbsp;america&nbsp;▸}} {{Inline expand |❘&nbsp;Brazil&nbsp;▸|{{read|[[market overview]]}} {{read|[[BrasilSeg]]}} {{read|[[Bradesco Seguros]]}} {{read|[[SulAmérica]]}} {{read|[[Porto Seguro]]}} {{read|[[Caixa Seguridade]]}} {{read|[[see more]]}} }} {{Inline expand |❘&nbsp;Colombia&nbsp;▸|{{read|[[market overview]]}} {{read|[[Grupo Sura]]}} {{read|[[Seguros Alfa]]}} {{read|[[Seguros Bolívar]]}} {{read|[[Allianz]]}} {{read|[[MAPFRE]]}} {{read|[[see more]]}} }} {{Inline expand |❘&nbsp;Mexico&nbsp;▸|{{read|[[market overview]]}} {{read|[[GNP Seguros]]}} {{read|[[MetLife México]]}} {{read|[[BBVA Seguros]]}} {{read|[[Banorte Seguros]]}} {{read|[[Quálitas]]}} {{read|[[see more]]}} }}
</div>

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== Case studies & insights ==
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{{Row header|capital&nbsp;▸}} {{Inline expand |❘&nbsp;M&A&nbsp;▸|{{read|[[Generali–Cattolica (2022)]]}} {{read|[[Allianz–Aviva Poland (2021)]]}} {{read|[[Chubb–Cigna A&H APAC (2022)]]}} }} {{Inline expand |❘&nbsp;carve-outs&nbsp;▸|{{read|[[AIG → Corebridge IPO (2022)]]}} {{read|[[Prudential → Jackson demerger (2021)]]}} {{read|[[Allianz sells UniCredit Allianz Vita stake (2025)]]}} }} {{Inline expand |❘&nbsp;buybacks&nbsp;▸|{{read|[[Allianz €1.5bn buybacks (2024)]]}} {{read|[[Zurich CHF 1.1bn buyback (2024)]]}} {{read|[[Travelers $5.04bn repurchase capacity (end-2024)]]}} }}

{{Row header|risk&nbsp;▸}} {{Inline expand |❘&nbsp;cyber&nbsp;▸|{{read|[[Zurich–Mondelez NotPetya settlement (2022)]]}} {{read|[[Merck vs Ace (war exclusion rejected, 2023)]]}} {{read|[[Lloyd’s “state-backed” cyber exclusions (from 2023)]]}} }} {{Inline expand |❘&nbsp;Cat&nbsp;&&nbsp;ILS&nbsp;▸|{{read|[[Allianz €250m windstorm cat bond (2023)]]}} {{read|[[Munich Re retro + sidecars ($1.55bn, 2025)]]}} {{read|[[Hannover Re cloud-outage cat bond (2024)]]}} }} {{Inline expand |❘&nbsp;BI&nbsp;disputes&nbsp;▸|{{read|[[FCA BI test case (UKSC, 2021)]]}} {{read|[[ExCel Centre appeal win (UK CA, 2024)]]}} {{read|[[UK CA on furlough set-offs (2025)]]}} }}

{{Row header|tech&nbsp;▸}} {{Inline expand |❘&nbsp;claims&nbsp;AI&nbsp;▸|{{read|[[Allianz “Insurance Copilot” (auto claims, 2024)]]}} {{read|[[Zurich AI claims escalation prediction (2024)]]}} {{read|[[Chubb + Cytora claims doc automation (2024)]]}} }} {{Inline expand |❘&nbsp;GenAI&nbsp;assistants&nbsp;▸|{{read|[[AllianzGPT (internal, 2025)]]}} {{read|[[Generali KAssis (claims knowledge, 2025)]]}} {{read|[[Generali “Chatty” (customer chatbot, 2023–24)]]}} }} {{Inline expand |❘&nbsp;telematics&nbsp;▸|{{read|[[Progressive Snapshot (UBI, 2011)]]}} {{read|[[Generali–Telepass “Next” (2022)]]}} {{read|[[Allianz–Ticker pay-per-mile (2025)]]}} }}

{{Row header|distribution&nbsp;▸}} {{Inline expand |❘&nbsp;bancassurance&nbsp;▸|{{read|[[Allianz–UniCredit framework (2022)]]}} {{read|[[Zurich–Santander LatAm JV + 25-year tie-up (2011)]]}} {{read|[[BNP Paribas ↔ Ageas / AG Insurance reshuffle (2025)]]}} }} {{Inline expand |❘&nbsp;embedded&nbsp;platforms&nbsp;▸|{{read|[[Chubb Studio AI embedded engine (2025)]]}} {{read|[[Zurich buys AIG Travel + merges with Cover-More (2024)]]}} {{read|[[Munich Re buys relayr (2018)]]}} }}

{{Row header|climate&nbsp;▸}} {{Inline expand |❘&nbsp;coal&nbsp;&&nbsp;fossil&nbsp;rules&nbsp;▸|{{read|[[Allianz coal phase-out thresholds (2025)]]}} {{read|[[Generali coal phase-out (2030/2040)]]}} {{read|[[Zurich “no new fossil” positioning]]}} }} {{Inline expand |❘&nbsp;transition&nbsp;&&nbsp;resilience&nbsp;▸|{{read|[[Zurich + Aon hydrogen insurance platform (2024)]]}} {{read|[[Generali expands oil/gas exclusions (2024)]]}} {{read|[[Swiss Re nat-cat loss benchmark (sigma 1/2024)]]}} }}
</div>

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== Insurance academy ==
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{{Row header|fundamentals&nbsp;▸}} {{Inline expand |❘&nbsp;risk&nbsp;basics&nbsp;▸|{{read|[[Frequency vs severity]]}} {{read|[[Hazard, exposure, peril]]}} {{read|[[Correlation & aggregation]]}} }} {{Inline expand |❘&nbsp;how&nbsp;insurance&nbsp;works&nbsp;▸|{{read|[[Pooling & risk transfer]]}} {{read|[[Indemnity vs benefits]]}} {{read|[[Premium now, claims later]]}} }} {{Inline expand |❘&nbsp;incentives&nbsp;&&nbsp;frictions&nbsp;▸|{{read|[[Adverse selection]]}} {{read|[[Moral hazard]]}} {{read|[[Information asymmetry]]}} }} {{Inline expand |❘&nbsp;industry&nbsp;structure&nbsp;▸|{{read|[[Insurers, mutuals, captives]]}} {{read|[[Brokers, MGAs, TPAs]]}} {{read|[[Reinsurers & retro]]}} }} {{Inline expand |❘&nbsp;policy&nbsp;essentials&nbsp;▸|{{read|[[Insurable interest, good faith]]}} {{read|[[Coverage, exclusions]]}} {{read|[[Limits & deductibles]]}} }} {{Inline expand |❘&nbsp;core&nbsp;metrics&nbsp;▸|{{read|[[Loss, expense, combined]]}} {{read|[[Persistency & lapse]]}} {{read|[[Acquisition economics]]}} }} {{Inline expand |❘&nbsp;time&nbsp;value&nbsp;▸|{{read|[[Discounting]]}} {{read|[[Trend & social inflation]]}} {{read|[[Duration risk]]}} }} {{Inline expand |❘&nbsp;Cat&nbsp;&&nbsp;systemic&nbsp;▸|{{read|[[Nat Cat accumulation]]}} {{read|[[Pandemic risk]]}} {{read|[[Cyber contagion]]}} }} {{Inline expand |❘&nbsp;role&nbsp;&&nbsp;trust&nbsp;▸|{{read|[[Protection & resilience]]}} {{read|[[Fairness & inclusion]]}} {{read|[[Conduct & transparency]]}} }}

{{Row header|products&nbsp;▸}} {{Inline expand |❘&nbsp;life&nbsp;▸|{{read|[[Term, whole, UL]]}} {{read|[[Mortality & lapse]]}} {{read|[[Riders]]}} }} {{Inline expand |❘&nbsp;health&nbsp;▸|{{read|[[Medical vs income protection]]}} {{read|[[Group vs individual]]}} {{read|[[Utilization levers]]}} }} {{Inline expand |❘&nbsp;annuities&nbsp;▸|{{read|[[Immediate vs deferred]]}} {{read|[[Guarantees]]}} {{read|[[Longevity risk]]}} }} {{Inline expand |❘&nbsp;group&nbsp;benefits&nbsp;▸|{{read|[[Plan design]]}} {{read|[[Experience rating]]}} {{read|[[Renewals]]}} }} {{Inline expand |❘&nbsp;personal&nbsp;lines&nbsp;▸|{{read|[[Motor & home]]}} {{read|[[Rating factors]]}} {{read|[[Claims inflation]]}} }} {{Inline expand |❘&nbsp;commercial&nbsp;lines&nbsp;▸|{{read|[[Property & liability]]}} {{read|[[Limits & towers]]}} {{read|[[Risk engineering]]}} }} {{Inline expand |❘&nbsp;specialty&nbsp;▸|{{read|[[Marine, aviation, energy]]}} {{read|[[Financial lines]]}} {{read|[[Parametric]]}} }} {{Inline expand |❘&nbsp;Underwriting&nbsp;gov&nbsp;▸|{{read|[[Appetite & authority]]}} {{read|[[Quote to bind]]}} {{read|[[Portfolio steering]]}} }} {{Inline expand |❘&nbsp;lifecycle&nbsp;▸|{{read|[[Design & pricing]]}} {{read|[[Wording & filings]]}} {{read|[[Monitoring & remediation]]}} }} {{Inline expand |❘&nbsp;policy&nbsp;admin&nbsp;▸|{{read|[[Issuance & endorsements]]}} {{read|[[Billing]]}} {{read|[[Retention]]}} }}

{{Row header|distribution&nbsp;▸}} {{Inline expand |❘&nbsp;channels&nbsp;▸|{{read|[[Agent/broker/bank]]}} {{read|[[Direct & digital]]}} {{read|[[Embedded & partners]]}} }} {{Inline expand |❘&nbsp;sales&nbsp;&&nbsp;advice&nbsp;▸|{{read|[[Needs & suitability]]}} {{read|[[Tools & disclosures]]}} {{read|[[Conversion levers]]}} }} {{Inline expand |❘&nbsp;intermediary&nbsp;econ&nbsp;▸|{{read|[[Commissions & clawbacks]]}} {{read|[[Conflicts control]]}} {{read|[[Delegated authority]]}} }}

{{Row header|operations&nbsp;▸}} {{Inline expand |❘&nbsp;onboarding&nbsp;▸|{{read|[[KYC/AML basics]]}} {{read|[[Fraud screening]]}} {{read|[[Consent & privacy]]}} }} {{Inline expand |❘&nbsp;underwriting&nbsp;ops&nbsp;▸|{{read|[[STP vs manual]]}} {{read|[[Evidence mgmt]]}} {{read|[[QA & audits]]}} }} {{Inline expand |❘&nbsp;claims&nbsp;ops&nbsp;▸|{{read|[[FNOL & triage]]}} {{read|[[Settlement & leakage]]}} {{read|[[Litigation & recovery]]}} }} {{Inline expand |❘&nbsp;fraud&nbsp;mgmt&nbsp;▸|{{read|[[Detection & SIU]]}} {{read|[[Provider fraud]]}} {{read|[[Recoveries]]}} }} {{Inline expand |❘&nbsp;service&nbsp;model&nbsp;▸|{{read|[[Shared services]]}} {{read|[[Outsourcing risk]]}} {{read|[[SLAs & outcomes]]}} }} {{Inline expand |❘&nbsp;tech&nbsp;&&nbsp;data&nbsp;▸|{{read|[[PAS, claims, billing]]}} {{read|[[CRM & omni-channel]]}} {{read|[[Platforms & APIs]]}} }} {{Inline expand |❘&nbsp;productivity&nbsp;▸|{{read|[[Cost-to-serve]]}} {{read|[[Automation]]}} {{read|[[Ops KPIs]]}} }}

{{Row header|finance&nbsp;&&nbsp;actuarial&nbsp;▸}} {{Inline expand |❘&nbsp;pricing&nbsp;▸|{{read|[[Expected loss & margin]]}} {{read|[[Credibility]]}} {{read|[[Price adequacy]]}} }} {{Inline expand |❘&nbsp;reserving&nbsp;▸|{{read|[[Case vs IBNR]]}} {{read|[[Triangles & diagnostics]]}} {{read|[[Reserve risk]]}} }} {{Inline expand |❘&nbsp;life&nbsp;liabilities&nbsp;▸|{{read|[[Assumptions & margins]]}} {{read|[[Options & behavior]]}} {{read|[[New business strain]]}} }} {{Inline expand |❘&nbsp;reinsurance&nbsp;▸|{{read|[[Proportional vs non-prop]]}} {{read|[[Retentions & limits]]}} {{read|[[Credit & collateral]]}} }} {{Inline expand |❘&nbsp;ALM&nbsp;▸|{{read|[[Portfolio basics]]}} {{read|[[Duration & liquidity]]}} {{read|[[Credit risk]]}} }} {{Inline expand |❘&nbsp;performance&nbsp;▸|{{read|[[Underwriting result]]}} {{read|[[Operating vs net income]]}} {{read|[[Key ratios]]}} }} {{Inline expand |❘&nbsp;accounting&nbsp;▸|{{read|[[IFRS 17]]}} {{read|[[IFRS 9]]}} {{read|[[Statutory bases]]}} }} {{Inline expand |❘&nbsp;solvency&nbsp;▸|{{read|[[Available vs required]]}} {{read|[[Economic capital]]}} {{read|[[Stress tests]]}} }} {{Inline expand |❘&nbsp;steering&nbsp;▸|{{read|[[Growth vs value]]}} {{read|[[Re-pricing actions]]}} {{read|[[Scenario planning]]}} }} {{Inline expand |❘&nbsp;model&nbsp;gov&nbsp;▸|{{read|[[Assumption control]]}} {{read|[[Validation]]}} {{read|[[Data governance]]}} }}

{{Row header|regulation&nbsp;&&nbsp;gov&nbsp;▸}} {{Inline expand |❘&nbsp;purpose&nbsp;▸|{{read|[[Protection]]}} {{read|[[Stability]]}} {{read|[[Integrity]]}} }} {{Inline expand |❘&nbsp;prudential&nbsp;▸|{{read|[[Solvency II & RBC]]}} {{read|[[ORSA]]}} {{read|[[Supervisory reporting]]}} }} {{Inline expand |❘&nbsp;conduct&nbsp;▸|{{read|[[Product governance]]}} {{read|[[Claims standards]]}} {{read|[[Fair value]]}} }} {{Inline expand |❘&nbsp;supervision&nbsp;▸|{{read|[[Entity structures]]}} {{read|[[Intra-group flows]]}} {{read|[[Recovery & resolution]]}} }} {{Inline expand |❘&nbsp;gov&nbsp;model&nbsp;▸|{{read|[[Board oversight]]}} {{read|[[Three lines]]}} {{read|[[Internal audit]]}} }} {{Inline expand |❘&nbsp;compliance&nbsp;▸|{{read|[[AML/CTF]]}} {{read|[[Sanctions]]}} {{read|[[Third-party risk]]}} }} {{Inline expand |❘&nbsp;tax&nbsp;▸|{{read|[[Premium taxes]]}} {{read|[[Deferred tax]]}} {{read|[[Cross-border issues]]}} }} {{Inline expand |❘&nbsp;ESG&nbsp;▸|{{read|[[Underwriting & investment]]}} {{read|[[Disclosures]]}} {{read|[[Transition risk]]}} }} {{Inline expand |❘&nbsp;resilience&nbsp;▸|{{read|[[Cyber security]]}} {{read|[[Operational resilience]]}} {{read|[[Data privacy]]}} }} {{Inline expand |❘&nbsp;emerging&nbsp;▸|{{read|[[Cyber & systemic]]}} {{read|[[Insurtech & embedded]]}} {{read|[[Alternative capital]]}} }}
</div>

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== Skill library ==
<div class="main-page-menu">
{{Row header|communication&nbsp;&&nbsp;presence&nbsp;▸}} {{Inline expand |❘&nbsp;conversations&nbsp;&&nbsp;feedback&nbsp;▸|{{read|[[Crucial Conversations]]}} {{read|[[Difficult Conversations]]}} {{read|[[Thanks for the Feedback]]}} {{read|[[Radical Candor]]}} }} {{Inline expand |❘&nbsp;storytelling&nbsp;&&nbsp;thinking&nbsp;▸|{{read|[[The Pyramid Principle]]}} {{read|[[Made to Stick]]}} {{read|[[Storytelling with Data]]}} {{read|[[Talk Like TED]]}} }} {{Inline expand |❘&nbsp;writing&nbsp;&&nbsp;clarity&nbsp;▸|{{read|[[HBR Guide to Better Business Writing]]}} {{read|[[Smart Brevity]]}} {{read|[[On Writing Well]]}} {{read|[[The Elements of Style]]}} }}

{{Row header|influence&nbsp;&&nbsp;stakeholders&nbsp;▸}} {{Inline expand |❘&nbsp;persuasion&nbsp;▸|{{read|[[Influence]]}} {{read|[[Pre-Suasion]]}} {{read|[[Influence Without Authority]]}} {{read|[[The Art of Woo]]}} }} {{Inline expand |❘&nbsp;negotiation&nbsp;▸|{{read|[[Getting to Yes]]}} {{read|[[Never Split the Difference]]}} {{read|[[Bargaining for Advantage]]}} {{read|[[The Power of a Positive No]]}} }} {{Inline expand |❘&nbsp;conflict&nbsp;&&nbsp;alignment&nbsp;▸|{{read|[[Crucial Confrontations]]}} {{read|[[The Conflict Code]]}} {{read|[[The Anatomy of Peace]]}} {{read|[[The Catalyst]]}} }}

{{Row header|leadership&nbsp;&&nbsp;people&nbsp;▸}} {{Inline expand |❘&nbsp;coaching&nbsp;&&nbsp;dev&nbsp;▸|{{read|[[The Coaching Habit]]}} {{read|[[Multipliers]]}} {{read|[[The Making of a Manager]]}} {{read|[[Turn the Ship Around!]]}} }} {{Inline expand |❘&nbsp;teams&nbsp;▸|{{read|[[The Five Dysfunctions of a Team]]}} {{read|[[Team of Teams]]}} {{read|[[Drive]]}} {{read|[[The Culture Code]]}} }} {{Inline expand |❘&nbsp;change&nbsp;&&nbsp;execution&nbsp;▸|{{read|[[Leading Change]]}} {{read|[[Switch]]}} {{read|[[The First 90 Days]]}} {{read|[[Accelerate]]}} }}

{{Row header|collaboration&nbsp;&&nbsp;culture&nbsp;▸}} {{Inline expand |❘&nbsp;cross-cultural&nbsp;▸|{{read|[[The Culture Map]]}} {{read|[[Leading with Cultural Intelligence]]}} {{read|[[When Cultures Collide]]}} {{read|[[Riding the Waves of Culture]]}} }} {{Inline expand |❘&nbsp;inclusion&nbsp;&&nbsp;safety&nbsp;▸|{{read|[[The Fearless Organization]]}} {{read|[[The Person You Mean to Be]]}} {{read|[[Blindspot]]}} {{read|[[Inclusify]]}} }} {{Inline expand |❘&nbsp;remote&nbsp;&&nbsp;hybrid&nbsp;▸|{{read|[[Remote]]}} {{read|[[The Long-Distance Leader]]}} {{read|[[Digital Body Language]]}} {{read|[[Suddenly Virtual]]}} }}

{{Row header|effectiveness&nbsp;&&nbsp;resilience&nbsp;▸}} {{Inline expand |❘&nbsp;time&nbsp;&&nbsp;focus&nbsp;▸|{{read|[[Getting Things Done]]}} {{read|[[Deep Work]]}} {{read|[[Essentialism]]}} {{read|[[Atomic Habits]]}} }} {{Inline expand |❘&nbsp;decision&nbsp;making&nbsp;▸|{{read|[[Thinking, Fast and Slow]]}} {{read|[[Decisive]]}} {{read|[[Superforecasting]]}} {{read|[[The Scout Mindset]]}} }} {{Inline expand |❘&nbsp;resilience&nbsp;&&nbsp;stress&nbsp;▸|{{read|[[Mindset]]}} {{read|[[The Upside of Stress]]}} {{read|[[Resilient]]}} {{read|[[Search Inside Yourself]]}} }}

{{Row header|customer&nbsp;&&nbsp;trust&nbsp;▸}} {{Inline expand |❘&nbsp;empathy&nbsp;&&nbsp;service&nbsp;▸|{{read|[[The Effortless Experience]]}} {{read|[[Outside In]]}} {{read|[[Hug Your Haters]]}} {{read|[[Unreasonable Hospitality]]}} }} {{Inline expand |❘&nbsp;trust&nbsp;&&nbsp;relationships&nbsp;▸|{{read|[[The Speed of Trust]]}} {{read|[[The Trusted Advisor]]}} {{read|[[Give and Take]]}} {{read|[[Dare to Lead]]}} }}
</div>
</div>
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'''Did you know?'''
__NOCACHE__
{{#switch: {{#expr: {{CURRENTTIMESTAMP}} mod 100}}
| 0 = {{:Definition:Bordereaux}}
| 1 = {{:Definition:Burning cost}}
| 2 = {{:Definition:Commutation (reinsurance)}}
| 3 = {{:Definition:Finite reinsurance}}
| 4 = {{:Definition:Fronting}}
| 5 = {{:Definition:Follow-the-fortunes}}
| 6 = {{:Definition:Cut-through clause}}
| 7 = {{:Definition:Binding authority}}
| 8 = {{:Definition:Clash cover}}
| 9 = {{:Definition:Attachment point}}
| 10 = {{:Definition:Exhaustion point}}
| 11 = {{:Definition:Reinstatement premium}}
| 12 = {{:Definition:Sliding-scale commission}}
| 13 = {{:Definition:Profit commission}}
| 14 = {{:Definition:Loss portfolio transfer}}
| 15 = {{:Definition:Adverse development cover (ADC)}}
| 16 = {{:Definition:Aggregate excess-of-loss reinsurance}}
| 17 = {{:Definition:Catastrophe excess-of-loss reinsurance}}
| 18 = {{:Definition:Per-risk excess of loss reinsurance}}
| 19 = {{:Definition:Risks-attaching basis}}
| 20 = {{:Definition:Losses-occurring basis}}
| 21 = {{:Definition:Claims-made trigger}}
| 22 = {{:Definition:Signing down}}
| 23 = {{:Definition:Sunset clause}}
| 24 = {{:Definition:Utmost good faith}}
| 25 = {{:Definition:Contra proferentem}}
| 26 = {{:Definition:Incurred but not reported (IBNR)}}
| 27 = {{:Definition:Bornhuetter-Ferguson method}}
| 28 = {{:Definition:Chain-ladder method}}
| 29 = {{:Definition:Stochastic reserving}}
| 30 = {{:Definition:Loss development triangle}}
| 31 = {{:Definition:Credibility factor}}
| 32 = {{:Definition:Allocated loss adjustment expense (ALAE)}}
| 33 = {{:Definition:Unallocated loss adjustment expense (ULAE)}}
| 34 = {{:Definition:Experience modification factor}}
| 35 = {{:Definition:Industry loss warranty (ILW)}}
| 36 = {{:Definition:Sidecar (reinsurance)}}
| 37 = {{:Definition:Collateralized reinsurance}}
| 38 = {{:Definition:Catastrophe bond (CAT bond)}}
| 39 = {{:Definition:Retrocession}}
| 40 = {{:Definition:Surplus share reinsurance}}
| 41 = {{:Definition:Surplus strain}}
| 42 = {{:Definition:Surplus relief}}
| 43 = {{:Definition:Funds withheld reinsurance}}
| 44 = {{:Definition:Modified coinsurance}}
| 45 = {{:Definition:Coinsurance penalty}}
| 46 = {{:Definition:Anti-concurrent causation clause}}
| 47 = {{:Definition:Continuous trigger}}
| 48 = {{:Definition:Efficient proximate cause}}
| 49 = {{:Definition:Horizontal exhaustion}}
| 50 = {{:Definition:Vertical exhaustion}}
| 51 = {{:Definition:Sue and labor clause}}
| 52 = {{:Definition:Honorable engagement clause}}
| 53 = {{:Definition:Hours clause}}
| 54 = {{:Definition:Batch clause}}
| 55 = {{:Definition:Aggregation clause}}
| 56 = {{:Definition:Omnibus clause}}
| 57 = {{:Definition:Running down clause}}
| 58 = {{:Definition:Warehouse-to-warehouse clause}}
| 59 = {{:Definition:General average}}
| 60 = {{:Definition:Particular average}}
| 61 = {{:Definition:Constructive total loss}}
| 62 = {{:Definition:York-Antwerp Rules}}
| 63 = {{:Definition:Protection and indemnity (P&I)}}
| 64 = {{:Definition:Demand surge}}
| 65 = {{:Definition:Social inflation}}
| 66 = {{:Definition:Nuclear verdict}}
| 67 = {{:Definition:Silent cyber}}
| 68 = {{:Definition:Affirmative cyber coverage}}
| 69 = {{:Definition:Parametric insurance}}
| 70 = {{:Definition:Embedded insurance}}
| 71 = {{:Definition:Takaful}}
| 72 = {{:Definition:Bancassurance}}
| 73 = {{:Definition:Microinsurance}}
| 74 = {{:Definition:Captive insurance company}}
| 75 = {{:Definition:Cell captive}}
| 76 = {{:Definition:Protected cell company (PCC)}}
| 77 = {{:Definition:Reciprocal insurance exchange}}
| 78 = {{:Definition:Risk retention group (RRG)}}
| 79 = {{:Definition:Lloyd's syndicate}}
| 80 = {{:Definition:Reinsurance to close (RITC)}}
| 81 = {{:Definition:Equitas}}
| 82 = {{:Definition:Funds at Lloyd's (FAL)}}
| 83 = {{:Definition:Syndicate-in-a-box (SIAB)}}
| 84 = {{:Definition:Part VII transfer}}
| 85 = {{:Definition:Solvent scheme of arrangement}}
| 86 = {{:Definition:Run-off (insurance)}}
| 87 = {{:Definition:Demutualization}}
| 88 = {{:Definition:Depopulation program}}
| 89 = {{:Definition:Probable maximum loss (PML)}}
| 90 = {{:Definition:Exceedance probability curve (EP curve)}}
| 91 = {{:Definition:Realistic disaster scenario (RDS)}}
| 92 = {{:Definition:Monte Carlo simulation}}
| 93 = {{:Definition:Copula}}
| 94 = {{:Definition:Bühlmann model}}
| 95 = {{:Definition:Cape Cod method}}
| 96 = {{:Definition:Extra-contractual obligation (ECO)}}
| 97 = {{:Definition:Loss in excess of policy limits (XPL)}}
| 98 = {{:Definition:Doctrine of reasonable expectations}}
| 99 = {{:Definition:Longevity swap}}
}}

Latest revision as of 14:46, 12 March 2026

Did you know? __NOCACHE__ Definition:Aggregation clause