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{{Row header|products ▸}} {{Inline expand |❘ life ▸|{{read|[[Term, whole, UL]]}} {{read|[[Mortality & lapse]]}} {{read|[[Riders]]}} }} {{Inline expand |❘ health ▸|{{read|[[Medical vs income protection]]}} {{read|[[Group vs individual]]}} {{read|[[Utilization levers]]}} }} {{Inline expand |❘ annuities ▸|{{read|[[Immediate vs deferred]]}} {{read|[[Guarantees]]}} {{read|[[Longevity risk]]}} }} {{Inline expand |❘ group benefits ▸|{{read|[[Plan design]]}} {{read|[[Experience rating]]}} {{read|[[Renewals]]}} }} {{Inline expand |❘ personal lines ▸|{{read|[[Motor & home]]}} {{read|[[Rating factors]]}} {{read|[[Claims inflation]]}} }} {{Inline expand |❘ commercial lines ▸|{{read|[[Property & liability]]}} {{read|[[Limits & towers]]}} {{read|[[Risk engineering]]}} }} {{Inline expand |❘ specialty ▸|{{read|[[Marine, aviation, energy]]}} {{read|[[Financial lines]]}} {{read|[[Parametric]]}} }} {{Inline expand |❘ Underwriting gov ▸|{{read|[[Appetite & authority]]}} {{read|[[Quote to bind]]}} {{read|[[Portfolio steering]]}} }} {{Inline expand |❘ lifecycle ▸|{{read|[[Design & pricing]]}} {{read|[[Wording & filings]]}} {{read|[[Monitoring & remediation]]}} }} {{Inline expand |❘ policy admin ▸|{{read|[[Issuance & endorsements]]}} {{read|[[Billing]]}} {{read|[[Retention]]}} }}
{{Row header|products ▸}} {{Inline expand |❘ life ▸|{{read|[[Term, whole, UL]]}} {{read|[[Mortality & lapse]]}} {{read|[[Riders]]}} }} {{Inline expand |❘ health ▸|{{read|[[Medical vs income protection]]}} {{read|[[Group vs individual]]}} {{read|[[Utilization levers]]}} }} {{Inline expand |❘ annuities ▸|{{read|[[Immediate vs deferred]]}} {{read|[[Guarantees]]}} {{read|[[Longevity risk]]}} }} {{Inline expand |❘ group benefits ▸|{{read|[[Plan design]]}} {{read|[[Experience rating]]}} {{read|[[Renewals]]}} }} {{Inline expand |❘ personal lines ▸|{{read|[[Motor & home]]}} {{read|[[Rating factors]]}} {{read|[[Claims inflation]]}} }} {{Inline expand |❘ commercial lines ▸|{{read|[[Property & liability]]}} {{read|[[Limits & towers]]}} {{read|[[Risk engineering]]}} }} {{Inline expand |❘ specialty ▸|{{read|[[Marine, aviation, energy]]}} {{read|[[Financial lines]]}} {{read|[[Parametric]]}} }} {{Inline expand |❘ Underwriting gov ▸|{{read|[[Appetite & authority]]}} {{read|[[Quote to bind]]}} {{read|[[Portfolio steering]]}} }} {{Inline expand |❘ lifecycle ▸|{{read|[[Design & pricing]]}} {{read|[[Wording & filings]]}} {{read|[[Monitoring & remediation]]}} }} {{Inline expand |❘ policy admin ▸|{{read|[[Issuance & endorsements]]}} {{read|[[Billing]]}} {{read|[[Retention]]}} }}


{{Row header|distribution & ops ▸}} {{Inline expand |❘ channels ▸|{{read|[[Agent/broker/bank]]}} {{read|[[Direct & digital]]}} {{read|[[Embedded & partners]]}} }} {{Inline expand |❘ sales & advice ▸|{{read|[[Needs & suitability]]}} {{read|[[Tools & disclosures]]}} {{read|[[Conversion levers]]}} }} {{Inline expand |❘ intermediary econ ▸|{{read|[[Commissions & clawbacks]]}} {{read|[[Conflicts control]]}} {{read|[[Delegated authority]]}} }} {{Inline expand |❘ onboarding ▸|{{read|[[KYC/AML basics]]}} {{read|[[Fraud screening]]}} {{read|[[Consent & privacy]]}} }} {{Inline expand |❘ Underwriting ops ▸|{{read|[[STP vs manual]]}} {{read|[[Evidence mgmt]]}} {{read|[[QA & audits]]}} }} {{Inline expand |❘ claims ops ▸|{{read|[[FNOL & triage]]}} {{read|[[Settlement & leakage]]}} {{read|[[Litigation & recovery]]}} }} {{Inline expand |❘ fraud mgmt ▸|{{read|[[Detection & SIU]]}} {{read|[[Provider fraud]]}} {{read|[[Recoveries]]}} }} {{Inline expand |❘ service model ▸|{{read|[[Shared services]]}} {{read|[[Outsourcing risk]]}} {{read|[[SLAs & outcomes]]}} }} {{Inline expand |❘ tech & data ▸|{{read|[[PAS, claims, billing]]}} {{read|[[CRM & omni-channel]]}} {{read|[[Platforms & APIs]]}} }} {{Inline expand |❘ productivity ▸|{{read|[[Cost-to-serve]]}} {{read|[[Automation]]}} {{read|[[Ops KPIs]]}} }}
{{Row header|distribution ▸}} {{Inline expand |❘ channels ▸|{{read|[[market ranking]]}} {{read|[[Agent/broker/bank]]}} {{read|[[Direct & digital]]}} {{read|[[Embedded & partners]]}} {{read|[[see more]]}} }} {{Inline expand |❘ sales & advice ▸|{{read|[[market ranking]]}} {{read|[[Needs & suitability]]}} {{read|[[Tools & disclosures]]}} {{read|[[Conversion levers]]}} {{read|[[see more]]}} }} {{Inline expand |❘ intermediary econ ▸|{{read|[[market ranking]]}} {{read|[[Commissions & clawbacks]]}} {{read|[[Conflicts control]]}} {{read|[[Delegated authority]]}} {{read|[[see more]]}} }}

{{Row header|operations ▸}} {{Inline expand |❘ onboarding ▸|{{read|[[market ranking]]}} {{read|[[KYC/AML basics]]}} {{read|[[Fraud screening]]}} {{read|[[Consent & privacy]]}} {{read|[[see more]]}} }} {{Inline expand |❘ Underwriting ops ▸|{{read|[[market ranking]]}} {{read|[[STP vs manual]]}} {{read|[[Evidence mgmt]]}} {{read|[[QA & audits]]}} {{read|[[see more]]}} }} {{Inline expand |❘ claims ops ▸|{{read|[[market ranking]]}} {{read|[[FNOL & triage]]}} {{read|[[Settlement & leakage]]}} {{read|[[Litigation & recovery]]}} {{read|[[see more]]}} }} {{Inline expand |❘ fraud mgmt ▸|{{read|[[market ranking]]}} {{read|[[Detection & SIU]]}} {{read|[[Provider fraud]]}} {{read|[[Recoveries]]}} {{read|[[see more]]}} }} {{Inline expand |❘ service model ▸|{{read|[[market ranking]]}} {{read|[[Shared services]]}} {{read|[[Outsourcing risk]]}} {{read|[[SLAs & outcomes]]}} {{read|[[see more]]}} }} {{Inline expand |❘ tech & data ▸|{{read|[[market ranking]]}} {{read|[[PAS, claims, billing]]}} {{read|[[CRM & omni-channel]]}} {{read|[[Platforms & APIs]]}} {{read|[[see more]]}} }} {{Inline expand |❘ productivity ▸|{{read|[[market ranking]]}} {{read|[[Cost-to-serve]]}} {{read|[[Automation]]}} {{read|[[Ops KPIs]]}} {{read|[[see more]]}} }}


{{Row header|finance & actuarial ▸}} {{Inline expand |❘ pricing ▸|{{read|[[Expected loss & margin]]}} {{read|[[Credibility]]}} {{read|[[Price adequacy]]}} }} {{Inline expand |❘ reserving ▸|{{read|[[Case vs IBNR]]}} {{read|[[Triangles & diagnostics]]}} {{read|[[Reserve risk]]}} }} {{Inline expand |❘ life liabilities ▸|{{read|[[Assumptions & margins]]}} {{read|[[Options & behavior]]}} {{read|[[New business strain]]}} }} {{Inline expand |❘ reinsurance ▸|{{read|[[Proportional vs non-prop]]}} {{read|[[Retentions & limits]]}} {{read|[[Credit & collateral]]}} }} {{Inline expand |❘ ALM ▸|{{read|[[Portfolio basics]]}} {{read|[[Duration & liquidity]]}} {{read|[[Credit risk]]}} }} {{Inline expand |❘ performance ▸|{{read|[[Underwriting result]]}} {{read|[[Operating vs net income]]}} {{read|[[Key ratios]]}} }} {{Inline expand |❘ accounting ▸|{{read|[[IFRS 17]]}} {{read|[[IFRS 9]]}} {{read|[[Statutory bases]]}} }} {{Inline expand |❘ solvency ▸|{{read|[[Available vs required]]}} {{read|[[Economic capital]]}} {{read|[[Stress tests]]}} }} {{Inline expand |❘ steering ▸|{{read|[[Growth vs value]]}} {{read|[[Re-pricing actions]]}} {{read|[[Scenario planning]]}} }} {{Inline expand |❘ model gov ▸|{{read|[[Assumption control]]}} {{read|[[Validation]]}} {{read|[[Data governance]]}} }}
{{Row header|finance & actuarial ▸}} {{Inline expand |❘ pricing ▸|{{read|[[Expected loss & margin]]}} {{read|[[Credibility]]}} {{read|[[Price adequacy]]}} }} {{Inline expand |❘ reserving ▸|{{read|[[Case vs IBNR]]}} {{read|[[Triangles & diagnostics]]}} {{read|[[Reserve risk]]}} }} {{Inline expand |❘ life liabilities ▸|{{read|[[Assumptions & margins]]}} {{read|[[Options & behavior]]}} {{read|[[New business strain]]}} }} {{Inline expand |❘ reinsurance ▸|{{read|[[Proportional vs non-prop]]}} {{read|[[Retentions & limits]]}} {{read|[[Credit & collateral]]}} }} {{Inline expand |❘ ALM ▸|{{read|[[Portfolio basics]]}} {{read|[[Duration & liquidity]]}} {{read|[[Credit risk]]}} }} {{Inline expand |❘ performance ▸|{{read|[[Underwriting result]]}} {{read|[[Operating vs net income]]}} {{read|[[Key ratios]]}} }} {{Inline expand |❘ accounting ▸|{{read|[[IFRS 17]]}} {{read|[[IFRS 9]]}} {{read|[[Statutory bases]]}} }} {{Inline expand |❘ solvency ▸|{{read|[[Available vs required]]}} {{read|[[Economic capital]]}} {{read|[[Stress tests]]}} }} {{Inline expand |❘ steering ▸|{{read|[[Growth vs value]]}} {{read|[[Re-pricing actions]]}} {{read|[[Scenario planning]]}} }} {{Inline expand |❘ model gov ▸|{{read|[[Assumption control]]}} {{read|[[Validation]]}} {{read|[[Data governance]]}} }}

Revision as of 06:24, 16 January 2026

A good CEO is not a micromanager but a 'Chief Excitement Officer' or 'Engagement Officer'

— {{safesubst:#invoke:Separated entries|comma}}

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~*~

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AXA fundamentals

people ▸ ❘ leading figures ▸ ❘ board of directors ▸ ❘ management committee ▸ ❘ partners group ▸

regions ▸ ❘ Europe ▸ ❘ AXA XL ▸ ❘ Asia ▸ ❘ Latin America ▸ ❘ transversals ▸

results ▸ ❘ press release ▸ ❘ analyst presentation ▸ ❘ financial supplement ▸ ❘ activity report ▸ ❘ annual report ▸ ❘ SFCR ▸

documents ▸ ❘ group standards ▸ ❘ group S2 policies ▸ ❘ others ▸

~*~

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Insurance fundamentals

fundamentals ▸ ❘ risk basics ▸ ❘ how insurance works ▸ ❘ incentives & frictions ▸ ❘ industry structure ▸ ❘ policy essentials ▸ ❘ core metrics ▸ ❘ time value ▸ ❘ Cat & systemic ▸ ❘ role & trust ▸

products ▸ ❘ life ▸ ❘ health ▸ ❘ annuities ▸ ❘ group benefits ▸ ❘ personal lines ▸ ❘ commercial lines ▸ ❘ specialty ▸ ❘ Underwriting gov ▸ ❘ lifecycle ▸ ❘ policy admin ▸

distribution ▸ ❘ channels ▸ ❘ sales & advice ▸ ❘ intermediary econ ▸

operations ▸ ❘ onboarding ▸ ❘ Underwriting ops ▸ ❘ claims ops ▸ ❘ fraud mgmt ▸ ❘ service model ▸ ❘ tech & data ▸ ❘ productivity ▸

finance & actuarial ▸ ❘ pricing ▸ ❘ reserving ▸ ❘ life liabilities ▸ ❘ reinsurance ▸ ❘ ALM ▸ ❘ performance ▸ ❘ accounting ▸ ❘ solvency ▸ ❘ steering ▸ ❘ model gov ▸

regulation & gov ▸ ❘ purpose ▸ ❘ prudential ▸ ❘ conduct ▸ ❘ supervision ▸ ❘ gov model ▸ ❘ compliance ▸ ❘ tax ▸ ❘ ESG ▸ ❘ resilience ▸ ❘ emerging ▸

~*~

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Competitors & targets

europe ▸ ❘ France ▸ ❘ Germany ▸ ❘ Switzerland ▸ ❘ Luxembourg ▸ ❘ Italy ▸ ❘ Spain ▸ ❘ UK ▸ ❘ Ireland ▸ ❘ Turkey ▸

reinsurance & bermuda ▸ ❘ Bermuda market ▸ ❘ Global Re ▸

north america ▸ ❘ United States ▸

asia ▸ ❘ Japan ▸ ❘ Hong Kong ▸ ❘ China ▸ ❘ Indonesia ▸ ❘ Thailand ▸ ❘ Philippines ▸ ❘ South Korea ▸

latin america ▸ ❘ Brazil ▸ ❘ Colombia ▸ ❘ Mexico ▸

~*~

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Case studies

capital ▸ ❘ M&A ▸ ❘ carve-outs ▸ ❘ buybacks ▸

risk ▸ ❘ cyber ▸ ❘ Cat & ILS ▸ ❘ BI disputes ▸

tech ▸ ❘ claims AI ▸ ❘ GenAI assistants ▸ ❘ telematics ▸

distribution ▸ ❘ bancassurance ▸ ❘ embedded platforms ▸

climate ▸ ❘ coal & fossil rules ▸ ❘ transition & resilience ▸

~*~

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Skill development books

communication & presence ▸ ❘ conversations & feedback ▸ ❘ storytelling & thinking ▸ ❘ writing & clarity ▸

influence & stakeholders ▸ ❘ persuasion ▸ ❘ negotiation ▸ ❘ conflict & alignment ▸

leadership & people ▸ ❘ coaching & dev ▸ ❘ teams ▸ ❘ change & execution ▸

collaboration & culture ▸ ❘ cross-cultural ▸ ❘ inclusion & safety ▸ ❘ remote & hybrid ▸

effectiveness & resilience ▸ ❘ time & focus ▸ ❘ decision making ▸ ❘ resilience & stress ▸

customer & trust ▸ ❘ empathy & service ▸ ❘ trust & relationships ▸

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