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== Skill library == |
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== Skill library == |
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<div class="main-page-menu"> |
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{{Row header|communication & presence ▸}} {{Inline expand |❘ conversations & feedback ▸|{{read|[[Crucial Conversations]]}} {{read|[[Difficult Conversations]]}} {{read|[[Thanks for the Feedback]]}} {{read|[[Radical Candor]]}} }} {{Inline expand |❘ storytelling & thinking ▸|{{read|[[The Pyramid Principle]]}} {{read|[[Made to Stick]]}} {{read|[[Storytelling with Data]]}} {{read|[[Talk Like TED]]}} }} {{Inline expand |❘ writing & clarity ▸|{{read|[[HBR Guide to Better Business Writing]]}} {{read|[[Smart Brevity]]}} {{read|[[On Writing Well]]}} {{read|[[The Elements of Style]]}} }} |
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{{Row header|health & habits ▸}} {{Inline expand |❘ health ▸|{{read|[[Why We Sleep]]}} {{read|[[Breath]]}} {{read|[[Outlive]]}} {{read|[[Come as You Are]]}} {{read|{{nowrap|[[Book summaries|see all ▸]]}}|type=gray}} }} {{Inline expand |❘ emotional fitness ▸|{{read|[[Daring Greatly]]}} {{read|[[Quiet]]}} {{read|[[Can't Hurt Me]]}} {{read|[[The Gifts of Imperfection]]}} {{read|[[The Mountain Is You]]}} {{read|{{nowrap|[[Book summaries|see all ▸]]}}|type=gray}} }} {{Inline expand |❘ habits ▸|{{read|[[Atomic Habits]]}} {{read|[[The 7 Habits of Highly Effective People]]}} {{read|[[The Power of Habit]]}} {{read|[[Deep Work]]}} {{read|[[Essentialism]]}} {{read|{{nowrap|[[Book summaries|see all ▸]]}}|type=gray}} }} |
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{{Row header|influence & stakeholders ▸}} {{Inline expand |❘ persuasion ▸|{{read|[[Influence]]}} {{read|[[Pre-Suasion]]}} {{read|[[Influence Without Authority]]}} {{read|[[The Art of Woo]]}} }} {{Inline expand |❘ negotiation ▸|{{read|[[Getting to Yes]]}} {{read|[[Never Split the Difference]]}} {{read|[[Bargaining for Advantage]]}} {{read|[[The Power of a Positive No]]}} }} {{Inline expand |❘ conflict & alignment ▸|{{read|[[Crucial Confrontations]]}} {{read|[[The Conflict Code]]}} {{read|[[The Anatomy of Peace]]}} {{read|[[The Catalyst]]}} }} |
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{{Row header|thinking & career ▸}} {{Inline expand |❘ thinking ▸|{{read|[[Thinking, Fast and Slow]]}} {{read|[[Mindset]]}} {{read|[[Outliers]]}} {{read|[[Flow]]}} {{read|[[Think Again]]}} {{read|{{nowrap|[[Book summaries|see all ▸]]}}|type=gray}} }} {{Inline expand |❘ career ▸|{{read|[[The Defining Decade]]}} {{read|[[Show Your Work!]]}} {{read|[[On Writing]]}} {{read|[[The Elements of Style]]}} {{read|[[Bird by Bird]]}} {{read|{{nowrap|[[Book summaries|see all ▸]]}}|type=gray}} }} {{Inline expand |❘ finance ▸|{{read|[[Rich Dad, Poor Dad]]}} {{read|[[The Richest Man in Babylon]]}} {{read|[[I Will Teach You to Be Rich]]}} {{read|[[The Total Money Makeover]]}} {{read|[[The Millionaire Next Door]]}} {{read|{{nowrap|[[Book summaries|see all ▸]]}}|type=gray}} }} |
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{{Row header|leadership & people ▸}} {{Inline expand |❘ coaching & dev ▸|{{read|[[The Coaching Habit]]}} {{read|[[Multipliers]]}} {{read|[[The Making of a Manager]]}} {{read|[[Turn the Ship Around!]]}} }} {{Inline expand |❘ teams ▸|{{read|[[The Five Dysfunctions of a Team]]}} {{read|[[Team of Teams]]}} {{read|[[Drive]]}} {{read|[[The Culture Code]]}} }} {{Inline expand |❘ change & execution ▸|{{read|[[Leading Change]]}} {{read|[[Switch]]}} {{read|[[The First 90 Days]]}} {{read|[[Accelerate]]}} }} |
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{{Row header|business & wealth ▸}} {{Inline expand |❘ investing ▸|{{read|[[Think and Grow Rich]]}} {{read|[[The Psychology of Money]]}} {{read|[[The Almanack of Naval Ravikant]]}} {{read|[[The Intelligent Investor]]}} {{read|[[Secrets of the Millionaire Mind]]}} {{read|{{nowrap|[[Book summaries|see all ▸]]}}|type=gray}} }} {{Inline expand |❘ business ▸|{{read|[[Zero to One]]}} {{read|[[The Lean Startup]]}} {{read|[[The Hard Thing About Hard Things]]}} {{read|[[Shoe Dog]]}} {{read|[[The E-myth Revisited]]}} {{read|{{nowrap|[[Book summaries|see all ▸]]}}|type=gray}} }} {{Inline expand |❘ leadership ▸|{{read|[[The 48 Laws of Power]]}} {{read|[[Start with Why]]}} {{read|[[Extreme Ownership]]}} {{read|[[Dare to Lead]]}} {{read|[[Principles]]}} {{read|{{nowrap|[[Book summaries|see all ▸]]}}|type=gray}} }} |
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{{Row header|collaboration & culture ▸}} {{Inline expand |❘ cross-cultural ▸|{{read|[[The Culture Map]]}} {{read|[[Leading with Cultural Intelligence]]}} {{read|[[When Cultures Collide]]}} {{read|[[Riding the Waves of Culture]]}} }} {{Inline expand |❘ inclusion & safety ▸|{{read|[[The Fearless Organization]]}} {{read|[[The Person You Mean to Be]]}} {{read|[[Blindspot]]}} {{read|[[Inclusify]]}} }} {{Inline expand |❘ remote & hybrid ▸|{{read|[[Remote]]}} {{read|[[The Long-Distance Leader]]}} {{read|[[Digital Body Language]]}} {{read|[[Suddenly Virtual]]}} }} |
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{{Row header|effectiveness & resilience ▸}} {{Inline expand |❘ time & focus ▸|{{read|[[Getting Things Done]]}} {{read|[[Deep Work]]}} {{read|[[Essentialism]]}} {{read|[[Atomic Habits]]}} }} {{Inline expand |❘ decision making ▸|{{read|[[Thinking, Fast and Slow]]}} {{read|[[Decisive]]}} {{read|[[Superforecasting]]}} {{read|[[The Scout Mindset]]}} }} {{Inline expand |❘ resilience & stress ▸|{{read|[[Mindset]]}} {{read|[[The Upside of Stress]]}} {{read|[[Resilient]]}} {{read|[[Search Inside Yourself]]}} }} |
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{{Row header|customer & trust ▸}} {{Inline expand |❘ empathy & service ▸|{{read|[[The Effortless Experience]]}} {{read|[[Outside In]]}} {{read|[[Hug Your Haters]]}} {{read|[[Unreasonable Hospitality]]}} }} {{Inline expand |❘ trust & relationships ▸|{{read|[[The Speed of Trust]]}} {{read|[[The Trusted Advisor]]}} {{read|[[Give and Take]]}} {{read|[[Dare to Lead]]}} }} |
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</div> |
A good CEO is not a micromanager but a 'Chief Excitement Officer' or 'Engagement Officer'
— {{safesubst:#invoke:Separated entries|comma}}
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~*~
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About AXA
documents ▸ ❘ group standards ▸
Communication, Brand, Reputation standard
Sustainability standard
Price Sensitive or Inside Information standard
see all ▸ ❘ group S2 policies ▸
Group Internal Audit policy
Group Compliance policy
Group P&C Underwriting Pricing and Clams policy
see all ▸ ❘ others ▸
Group AI policy
Group Sanctions Policy
Group Anti-Money Laundering Policy
see all ▸
toolkits ▸ ❘ projects ▸
Methodology
Steering
Business case builder
Risk & issue mgmt ❘ presentations ▸
Storylining
Slide templates
Asset library ❘ procurement ▸
Supplier onboarding
P2P process
Contracting
3rd party risk
~*~
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Markets, competitors & targets
~*~
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Trends, case studies & insights
~*~
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Insurance academy
fundamentals ▸ ❘ risk basics ▸
Frequency vs severity
Hazard, exposure, peril
Correlation & aggregation ❘ how insurance works ▸
Pooling & risk transfer
Indemnity vs benefits
Premium now, claims later ❘ incentives & frictions ▸
Adverse selection
Moral hazard
Information asymmetry ❘ industry structure ▸
Insurers, mutuals, captives
Brokers, MGAs, TPAs
Reinsurers & retro ❘ policy essentials ▸
Insurable interest, good faith
Coverage, exclusions
Limits & deductibles ❘ core metrics ▸
Loss, expense, combined
Persistency & lapse
Acquisition economics ❘ time value ▸
Discounting
Trend & social inflation
Duration risk ❘ Cat & systemic ▸
Nat Cat accumulation
Pandemic risk
Cyber contagion ❘ role & trust ▸
Protection & resilience
Fairness & inclusion
Conduct & transparency
products ▸ ❘ life ▸
Term, whole, UL
Mortality & lapse
Riders ❘ health ▸
Medical vs income protection
Group vs individual
Utilization levers ❘ annuities ▸
Immediate vs deferred
Guarantees
Longevity risk ❘ group benefits ▸
Plan design
Experience rating
Renewals ❘ personal lines ▸
Motor & home
Rating factors
Claims inflation ❘ commercial lines ▸
Property & liability
Limits & towers
Risk engineering ❘ specialty ▸
Marine, aviation, energy
Financial lines
Parametric ❘ Underwriting gov ▸
Appetite & authority
Quote to bind
Portfolio steering ❘ lifecycle ▸
Design & pricing
Wording & filings
Monitoring & remediation ❘ policy admin ▸
Issuance & endorsements
Billing
Retention
distribution ▸ ❘ channels ▸
Agent/broker/bank
Direct & digital
Embedded & partners ❘ sales & advice ▸
Needs & suitability
Tools & disclosures
Conversion levers ❘ intermediary econ ▸
Commissions & clawbacks
Conflicts control
Delegated authority
operations ▸ ❘ onboarding ▸
KYC/AML basics
Fraud screening
Consent & privacy ❘ underwriting ops ▸
STP vs manual
Evidence mgmt
QA & audits ❘ claims ops ▸
FNOL & triage
Settlement & leakage
Litigation & recovery ❘ fraud mgmt ▸
Detection & SIU
Provider fraud
Recoveries ❘ service model ▸
Shared services
Outsourcing risk
SLAs & outcomes ❘ tech & data ▸
PAS, claims, billing
CRM & omni-channel
Platforms & APIs ❘ productivity ▸
Cost-to-serve
Automation
Ops KPIs
finance & actuarial ▸ ❘ pricing ▸
Expected loss & margin
Credibility
Price adequacy ❘ reserving ▸
Case vs IBNR
Triangles & diagnostics
Reserve risk ❘ life liabilities ▸
Assumptions & margins
Options & behavior
New business strain ❘ reinsurance ▸
Proportional vs non-prop
Retentions & limits
Credit & collateral ❘ ALM ▸
Portfolio basics
Duration & liquidity
Credit risk ❘ performance ▸
Underwriting result
Operating vs net income
Key ratios ❘ accounting ▸
IFRS 17
IFRS 9
Statutory bases ❘ solvency ▸
Available vs required
Economic capital
Stress tests ❘ steering ▸
Growth vs value
Re-pricing actions
Scenario planning ❘ model gov ▸
Assumption control
Validation
Data governance
regulation & gov ▸ ❘ purpose ▸
Protection
Stability
Integrity ❘ prudential ▸
Solvency II & RBC
ORSA
Supervisory reporting ❘ conduct ▸
Product governance
Claims standards
Fair value ❘ supervision ▸
Entity structures
Intra-group flows
Recovery & resolution ❘ gov model ▸
Board oversight
Three lines
Internal audit ❘ compliance ▸
AML/CTF
Sanctions
Third-party risk ❘ tax ▸
Premium taxes
Deferred tax
Cross-border issues ❘ ESG ▸
Underwriting & investment
Disclosures
Transition risk ❘ resilience ▸
Cyber security
Operational resilience
Data privacy ❘ emerging ▸
Cyber & systemic
Insurtech & embedded
Alternative capital
~*~
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Skill library