AXA BRAIN Library
A good CEO is not a micromanager but a 'Chief Excitement Officer' or 'Engagement Officer'
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Contents
AXA fundamentals
people ▸ Template:Vbar leading figures ▸ Claude Bébéar Henri de Castrie Thomas Buberl Template:Vbar management committee ▸ George Stansfield Guillaume Borie Patrick Cohen see all ▸ Template:Vbar partners group ▸ Etienne Bouas Laurent Renaud Guidée Tara Foley see all ▸
regions ▸ Template:Vbar Europe ▸ France Germany Switzerland Luxembourg Italy Spain UK Ireland Turkey Template:Vbar AXA XL ▸ XL Bermuda XL Reinsurance XL America see all ▸ Template:Vbar Asia ▸ Japan Hong Kong China Indonesia Thailand Philippines South Korea Template:Vbar Latin America ▸ Brazil Colombia Mexico Template:Vbar transversals ▸ AXA Partners AXA GO
results ▸ Template:Vbar press release ▸ 2025 2024 2023 see all ▸ Template:Vbar analyst presentation ▸ 2025 2024 2023 see all ▸ Template:Vbar financial supplements ▸ 2025 2024 2023 see all ▸ Template:Vbar activity report ▸ 2025 2024 2023 see all ▸ Template:Vbar annual report ▸ 2025 2024 2023 see all ▸ Template:Vbar SFCR ▸ 2025 2024 2023 see all ▸
Insurance fundamentals
fundamentals ▸ Template:Vbar risk basics ▸ Frequency vs severity Hazard, exposure, peril, loss Correlation and aggregation Template:Vbar how insurance works ▸ Pooling and risk transfer Indemnity vs benefits Premium now, claims later Template:Vbar incentives & frictions ▸ Adverse selection Moral hazard Information asymmetry Template:Vbar industry structure ▸ Insurers, mutuals, captives Brokers, MGAs, TPAs Reinsurers and retro Template:Vbar policy essentials ▸ Insurable interest, good faith Coverage, exclusions, conditions Limits and deductibles Template:Vbar core metrics ▸ Loss/expense/combined ratio Persistency and lapse Acquisition economics Template:Vbar time value ▸ Discounting Trend and social inflation Duration risk Template:Vbar Cat & systemic ▸ Nat Cat accumulation Pandemic risk Cyber contagion Template:Vbar role & trust ▸ Protection and resilience Fairness and inclusion Conduct and transparency
products ▸ Template:Vbar life ▸ Term, whole, UL Mortality and lapse Riders Template:Vbar health ▸ Medical vs income protection Group vs individual Utilization levers Template:Vbar annuities ▸ Immediate vs deferred Guarantees Longevity risk Template:Vbar group benefits ▸ Plan design Experience rating Renewals Template:Vbar personal lines ▸ Motor and home Rating factors Claims inflation Template:Vbar commercial lines ▸ Property and liability Limits and towers Risk engineering Template:Vbar specialty ▸ Marine/aviation/energy Financial lines Parametric Template:Vbar U/W governance ▸ Appetite and authority Quote to bind Portfolio steering Template:Vbar lifecycle ▸ Design and pricing Wording and filings Monitoring and remediation Template:Vbar policy admin ▸ Issuance and endorsements Billing Retention
distribution & ops ▸ Template:Vbar channels ▸ Agent/broker/bank Direct and digital Embedded and partners Template:Vbar sales & advice ▸ Needs and suitability Tools and disclosures Conversion levers Template:Vbar intermediary econ ▸ Commissions and clawbacks Conflicts control Delegated authority Template:Vbar onboarding ▸ KYC/AML basics Fraud screening Consent and privacy Template:Vbar U/W ops ▸ STP vs manual Evidence management QA and audits Template:Vbar claims ops ▸ FNOL and triage Settlement and leakage Litigation and recovery Template:Vbar fraud mgmt ▸ Detection and SIU Provider fraud Recoveries Template:Vbar service model ▸ Shared services Outsourcing risk SLAs and outcomes Template:Vbar tech & data ▸ PAS/claims/billing CRM and omni-channel Platforms and APIs Template:Vbar productivity ▸ Cost-to-serve Automation Ops KPIs
finance & actuarial ▸ Template:Vbar pricing ▸ Expected loss and margin Credibility Price adequacy Template:Vbar reserving ▸ Case vs IBNR Triangles and diagnostics Reserve risk Template:Vbar life liabilities ▸ Assumptions and margins Options and behavior New business strain Template:Vbar reinsurance ▸ Proportional vs non-prop Retentions and limits Credit and collateral Template:Vbar ALM ▸ Portfolio basics Duration and liquidity Credit risk Template:Vbar performance ▸ Underwriting result Operating vs net income Key ratios Template:Vbar accounting ▸ IFRS 17 IFRS 9 Statutory bases Template:Vbar solvency ▸ Available vs required Economic capital Stress tests Template:Vbar steering ▸ Growth vs value Re-pricing actions Scenario planning Template:Vbar model gov ▸ Assumption control Validation Data governance
regulation & gov ▸ Template:Vbar purpose ▸ Protection Stability Integrity Template:Vbar prudential ▸ Solvency II / RBC ORSA Supervisory reporting Template:Vbar conduct ▸ Product governance Claims standards Fair value Template:Vbar supervision ▸ Entity structures Intra-group flows Recovery and resolution Template:Vbar gov model ▸ Board oversight Three lines Internal audit Template:Vbar compliance ▸ AML/CTF Sanctions Third-party risk Template:Vbar tax ▸ Premium taxes Deferred tax Cross-border issues Template:Vbar ESG ▸ Underwriting and investment Disclosures Transition risk Template:Vbar resilience ▸ Cyber security Operational resilience Data privacy Template:Vbar emerging ▸ Cyber and systemic Insurtech and embedded Alternative capital
Competitors
europe ▸ Template:Vbar France ▸ Crédit Agricole Assurances CNP Assurances Groupama Crédit Mutuel Alliance Fédérale (GACM) BNP Paribas Cardif Template:Vbar Germany ▸ Allianz Munich Re (ERGO Group) Talanx (HDI) R+V Versicherung Generali Deutschland Template:Vbar Switzerland ▸ Schweizerische Mobiliar Zürich Versicherung (Zurich) Allianz Suisse Helvetia Bâloise (Basler) Template:Vbar Luxembourg ▸ Foyer Assurances LALUX (La Luxembourgeoise) Bâloise Assurances Luxembourg Allianz AIG Template:Vbar Italy ▸ Generali Intesa Sanpaolo Vita Poste Vita Allianz Unipol Template:Vbar Spain ▸ MAPFRE VidaCaixa (CaixaBank Group) Mutua Madrileña Allianz Seguros Grupo Catalana Occidente (GCO) Template:Vbar UK ▸ Aviva Legal & General Prudential Zurich Insurance UK Allianz Insurance Template:Vbar Ireland ▸ Irish Life Group Zurich Insurance plc (Ireland) Aviva Life & Pensions Ireland New Ireland Assurance Royal London Ireland Template:Vbar Turkey ▸ Türkiye Sigorta Allianz Sigorta Anadolu Sigorta Sompo Sigorta Aksigorta
reinsurance & bermuda ▸ Template:Vbar Bermuda market ▸ AXA XL XL Bermuda Everest Re RenaissanceRe Arch Capital (Arch Re) PartnerRe Aspen Template:Vbar Global Re ▸ XL Reinsurance Munich Re Swiss Re Hannover Re Berkshire Hathaway (reinsurance) SCOR
north america ▸ Template:Vbar United States ▸ XL America Travelers Chubb Liberty Mutual Berkshire Hathaway Zurich
asia ▸ Template:Vbar Japan ▸ Nippon Life Dai-ichi Life Tokio Marine Sompo MS&AD (Mitsui Sumitomo) Template:Vbar Hong Kong ▸ HSBC Life (International) AIA International Prudential (HK) Life BOC Life Manulife (International) Template:Vbar China ▸ China Life Ping An PICC (People’s Insurance Company of China) CPIC (China Pacific Insurance) New China Life Template:Vbar Indonesia ▸ Prudential Indonesia AIA Financial Manulife Indonesia Allianz Life Indonesia Sun Life Indonesia Template:Vbar Thailand ▸ AIA Thailand FWD Life Thailand Thai Life Insurance Muang Thai Life Assurance Allianz Ayudhya Template:Vbar Philippines ▸ Sun Life Pru Life U.K. Manulife AIA Philippines FWD Template:Vbar South Korea ▸ Samsung Fire & Marine Hyundai Marine & Fire DB Insurance Meritz Fire & Marine KB Insurance
latin america ▸ Template:Vbar Brazil ▸ BrasilSeg Bradesco Seguros SulAmérica Porto Seguro Caixa Seguridade Template:Vbar Colombia ▸ Grupo Sura Seguros Alfa Seguros Bolívar Allianz MAPFRE Template:Vbar Mexico ▸ GNP Seguros MetLife México BBVA Seguros Banorte Seguros Quálitas
Case studies
capital ▸ Template:Vbar M&A ▸ Generali–Cattolica (2022) Allianz–Aviva Poland (2021) Chubb–Cigna A&H APAC (2022) Template:Vbar carve-outs ▸ AIG → Corebridge IPO (2022) Prudential → Jackson demerger (2021) Allianz sells UniCredit Allianz Vita stake (2025) Template:Vbar buybacks ▸ Allianz €1.5bn buybacks (2024) Zurich CHF 1.1bn buyback (2024) Travelers $5.04bn repurchase capacity (end-2024)
risk ▸ Template:Vbar cyber ▸ Zurich–Mondelez NotPetya settlement (2022) Merck vs Ace (war exclusion rejected, 2023) Lloyd’s “state-backed” cyber exclusions (from 2023) Template:Vbar Cat/ILS ▸ Allianz €250m windstorm cat bond (2023) Munich Re retro + sidecars ($1.55bn, 2025) Hannover Re cloud-outage cat bond (2024) Template:Vbar BI disputes ▸ FCA BI test case (UKSC, 2021) ExCel Centre appeal win (UK CA, 2024) UK CA on furlough set-offs (2025)
tech ▸ Template:Vbar claims AI ▸ Allianz “Insurance Copilot” (auto claims, 2024) Zurich AI claims escalation prediction (2024) Chubb + Cytora claims doc automation (2024) Template:Vbar GenAI assistants ▸ AllianzGPT (internal, 2025) Generali KAssis (claims knowledge, 2025) Generali “Chatty” (customer chatbot, 2023–24) Template:Vbar telematics ▸ Progressive Snapshot (UBI, 2011) Generali–Telepass “Next” (2022) Allianz–Ticker pay-per-mile (2025)
distribution ▸ Template:Vbar bancassurance ▸ Allianz–UniCredit framework (2022) Zurich–Santander LatAm JV + 25-year tie-up (2011) BNP Paribas ↔ Ageas / AG Insurance reshuffle (2025) Template:Vbar embedded platforms ▸ Chubb Studio AI embedded engine (2025) Zurich buys AIG Travel + merges with Cover-More (2024) Munich Re buys relayr (2018)
climate ▸ Template:Vbar coal/fossil rules ▸ Allianz coal phase-out thresholds (2025) Generali coal phase-out (2030/2040) Zurich “no new fossil” positioning Template:Vbar transition & resilience ▸ Zurich + Aon hydrogen insurance platform (2024) Generali expands oil/gas exclusions (2024) Swiss Re nat-cat loss benchmark (sigma 1/2024)
Skill development books
communication & presence ▸ Template:Vbar conversations & feedback ▸ Crucial Conversations Difficult Conversations Thanks for the Feedback Radical Candor Template:Vbar storytelling & thinking ▸ The Pyramid Principle Made to Stick Storytelling with Data Talk Like TED Template:Vbar writing & clarity ▸ HBR Guide to Better Business Writing Smart Brevity On Writing Well The Elements of Style
influence & stakeholders ▸ Template:Vbar persuasion ▸ Influence Pre-Suasion Influence Without Authority The Art of Woo Template:Vbar negotiation ▸ Getting to Yes Never Split the Difference Bargaining for Advantage The Power of a Positive No Template:Vbar conflict & alignment ▸ Crucial Confrontations The Conflict Code The Anatomy of Peace The Catalyst
leadership & people ▸ Template:Vbar coaching & dev ▸ The Coaching Habit Multipliers The Making of a Manager Turn the Ship Around! Template:Vbar teams ▸ The Five Dysfunctions of a Team Team of Teams Drive The Culture Code Template:Vbar change & execution ▸ Leading Change Switch The First 90 Days Accelerate
collaboration & culture ▸ Template:Vbar cross-cultural ▸ The Culture Map Leading with Cultural Intelligence When Cultures Collide Riding the Waves of Culture Template:Vbar inclusion & safety ▸ The Fearless Organization The Person You Mean to Be Blindspot Inclusify Template:Vbar remote/hybrid ▸ Remote The Long-Distance Leader Digital Body Language Suddenly Virtual
effectiveness & resilience ▸ Template:Vbar time & focus ▸ Getting Things Done Deep Work Essentialism Atomic Habits Template:Vbar decision making ▸ Thinking, Fast and Slow Decisive Superforecasting The Scout Mindset Template:Vbar resilience & stress ▸ Mindset The Upside of Stress Resilient Search Inside Yourself
customer & trust ▸ Template:Vbar empathy & service ▸ The Effortless Experience Outside In Hug Your Haters Unreasonable Hospitality Template:Vbar trust & relationships ▸ The Speed of Trust The Trusted Advisor Give and Take Dare to Lead